Return & exchange FAQs

At Offshore84, we want you to love what you ordered! If you're not completely satisfied, we offer a hassle-free return and exchange process, so you can shop with confidence.

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What is your return policy?

We accept returns within 30 days of your purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. To start a return, simply visit our Returns page and follow the easy instructions.

Can I return an item if I'm outside the United States?

No!

How long does it take for a return to be processed?

Once we receive your returned item, we will process it within 7-10 business days. You will be notified via email when your return is complete, and any refunds will be credited back to your original payment method.

How do I exchange an item for a different size or color?

If you want to exchange an item, please contact our customer service team, and we'll assist you in finding the best solution. Exchanges are subject to availability, so it's best to act quickly! If we don't have your preferred size or color in stock, we can offer you a store credit or a refund.

What if my item is defective or incorrect?

If you receive a defective or incorrect item, we're very sorry! Please contact our customer support team as soon as possible, and we will arrange for a return or exchange at no extra cost to you. We'll also provide a prepaid return label for your convenience.

Can I return sale or discounted items?

Sale and discounted items can be returned, as long as they meet the return conditions (unworn, unwashed, and within the 30-day window). Please note that some clearance items may be final sale and non-returnable-check the product description for specific return details.

Do you offer free returns?

Returns are free for U.S. customers if the item is defective or incorrect. For other returns, customers are responsible for return shipping unless specified otherwise. We do offer discounted return labels for select regions.

Can I return items from different orders in one package?

Yes, you can return items from multiple orders together. Please ensure you include the return form for each order, so we can process your return or exchange correctly.

How will I be refunded for my return?

Refunds will be issued to the original payment method within 7-10 business days after we receive and process your return.

Shipping & Delivery

Offshore84 offers fast and reliable shipping to customers worldwide. We provide multiple shipping options, ensuring your order arrives on time, no matter where you are located.

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How long does it take for my order to arrive?

Shipping times vary by location. Domestic orders typically arrive within 7-10 business days, while international orders can take 10-14 business days.

Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email to monitor its journey.

Do you offer express shipping?

Yes, we offer expedited shipping options for faster delivery. Check out the available choices at checkout.